Archive for June 10, 2015

    Why Your POS System is at the Core of Providing Excellent Customer Service

    Written by admin on . Posted in Point of sales system, Point sale software, Systems restaurant pos

    Total merchant services

    It’s often been said that the customer is always right. Whether or not this is entirely true may vary depending on who you ask. Perhaps a better question to mull over is whether or not your customers are always satisfied? After all, a satisfied or happy customer is one that will continue giving your their business.

    There are many different aspects that go into providing top notch customer service, such as anticipating the needs of your customers before they express them, providing a more personalized dining or shopping experience, and well as making sure your POS equipment is up to date.

    Wait, huh?

    That’s right. In an effort to serve your customers in the best ways possible, you may have forgotten the importance of maintaining your POS equipment, this includes ensuring both yo